At Kolor Acrylic, we’re committed to getting your order to you quickly, securely, and in perfect condition. Please review the following policy carefully before placing your order.

Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).
  • You’ll receive a confirmation email once your order has shipped.
  • During peak seasons, sales, or promotions, processing times may be longer.

Shipping Rates & Delivery Estimates

  • Shipping charges are calculated and displayed at checkout.
  • Standard U.S. delivery: 3–7 business days.
  • Expedited options may be available at an additional cost.

Free Shipping

  • Enjoy free standard U.S. shipping on orders over $75 (before taxes and discounts).

Domestic Shipping (U.S. Only)

  • Orders ship via USPS, UPS, or FedEx.
  • Delivery times are estimates only. Kolor Acrylic is not responsible for delays caused by carriers, weather, or other unforeseen events.

Tracking Your Order

  • Tracking information will be emailed once your order has shipped.
  • Please allow up to 48 hours for tracking details to activate.

Lost, Stolen, or Damaged Packages

  • Kolor Acrylic is not liable for packages lost or stolen after delivery is confirmed by the carrier.
  • If your package arrives damaged, please contact us within 7 days of delivery with photos of the packaging and product.

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